Delivering Convenience
From the mailroom to your door
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To begin package delivery service, select an individual plan for one resident, or a family plan for two or more residents.
Pickup
During your community’s service time, we retrieve all packages addressed to you from the mailroom.
Delivery
A dedicated Doorstep courier delivers your packages to your door and provides a delivery confirmation photo.
White-glove package delivery for apartment residents
Delivery 7 days a week
Unlimited packages
Vetted personnel
Cancel anytime
Delivery 7 days a week Unlimited packages Vetted personnel Cancel anytime
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Save time on mailroom trips
Avoid package locker late pick-up fees
Enjoy delivery of large or heavy packages
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Eliminate mailroom clutter
Relieve staff of package management duties
Enhance resident experience
Q & A
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Select an individual plan for package delivery service for one resident. Select a family plan for package delivery service for two or more residents. Cancel anytime.
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Communities are serviced every day, once a day. Packages that are not in the mailroom upon service start time will be delivered the following day.
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Each community is assigned a vetted, background-checked Doorstep courier to pick up and deliver packages.
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During your community’s service time, we automatically search the mailroom for all packages addressed to you. However, for packages delivered to a package locker (Luxer One, Parcel Pending, Package Concierge, Amazon Hub), use our Package Locker Pickup form below.
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Doorstep provides unlimited package delivery regardless of package size or weight.